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National Grid, power utility in North Adams (01247)

The electric utility company in North Adams is National Grid. Call (800) 867-5222 in the event of a power outage or electricity-related emergency.

Moving to North Adams and need to start electricity service with National Grid?

To activate an account with National Grid when you are moving to North Adams, simply call National Grid customer service at (800) 642-4272 (7:00 AM - 5:00 PM (Mon - Fri)). You will need to provide the following information:


  • Your exact address (including your street address, unit number, city/town, and zip code)
  • Your full name and contact information (phone number, email address)
  • The date you require service (in other words, the date you move in)

National Grid customer service

National Grid is also available to answer questions about issues such as the terms of your contract, changing electricity supplier, or your electricity bill (rates, usage, savings). Call National Grid Customer service on (800) 642-4272 (7:00 AM - 5:00 PM (Mon - Fri)).

Pay your bill

You can pay on the internet or on the phone, with your checking or savings account, by credit or debit card by calling (800) 642-4272 (7:00 AM - 5:00 PM (Mon - Fri)). You can also go to an authorized payment agent.

Address, phone number and hours for National Grid

National Grid emergency: (800) 867-5222

National Grid customer service: (800) 642-4272 (7:00 AM - 5:00 PM (Mon - Fri))

National Grid main adress : 40 Sylvan Rd

The closest cities

Lenox Distance: 2.8 mi.
Pittsfield Distance: 4.8 mi.
Cheshire Distance: 4.8 mi.
Lanesboro Distance: 4.9 mi.
Savoy Distance: 5.1 mi.

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