We detail how to visit PSEG Long Island in Melville (Suffolk), how to start and stop service, choose an alternate ESCO, and understand your bill.
PSEG's Melville Location
You can visit your local PSEG office in Melville, Suffolk county to discuss billing and electricity service issues at the following address:
15 Park Drive
Melville, NY 11747
The office is open from Monday through Friday, 8:30 AM - 5 PM.
Nearby PSEG Offices
- PSEG Long Island Office in Hicksville (Nassau county) Distance: 4.2 mi.
- PSEG Long Island Office in West Babylon (Lindenhurst), Suffolk County Distance: 7.1 mi.
- PSEG Long Island Office in Seaford (Nassau county) Distance: 8.1 mi.
- PSEG Long Island Office in Roslyn Heights (Nassau county) Distance: 11.0 mi.
How to Start PSEG Service in Suffolk County
If you are moving into a new home in Suffolk county, you will need to call PSEG Long Island or visit in person at least 3 business days before your move-in date to ensure your service is turned on in time.
You will need to provide the following information to open a new account with PSEG:
- Full name
- Planned move-in date
- New address
- Telephone number
- Social security or passport number
PSEG's main customer service lines are 1-800-490-0025 or 1-631-755-6000, open from Monday to Friday, 8AM to 8PM.
Choosing an Alternative Supplier (ESCO)
PSEG Long Island is your automatic electric provider because they are your local utility. This means PSEG takes care of:
- Delivery, or the cost of getting energy to your home
- Supply, or the cost of the energy you consume and customer service
You will need to start your PSEG service before selecting an ESCO plan, since your ESCO will need your PSEG Long Island account information in order to take over supply service. There are normally no fees to start service with an ESCO, but it is important to be aware of other common contract terms.
How to End Service
If you are moving out of PSEG Long Island service territory, you will need to call PSEG or visit their Melville office at least 3 business days before your move to ensure your electricity service is turned off in time.
In order to avoid early cancellation fees on your ESCO plan, you may need to alert your ESCO of your move at least 30 days in advance. Be sure to look at your ESCO contract to be aware of any cancellation conditions.
Bill Charges with PSEG
Because the New York Public Service Commission (NYPSC) regulates PSEG rates, there can be no changes to the rates you pay for electricity per kilowatt-hour with PSEG unless NYPSC agrees that there have been actual changes in the cost of doing business.
Below is an average breakdown of bill charges with PSEG Long Island, divided by supply, delivery, and taxes.
Background on PSEG Long Island
Headquartered in Uniondale, New York, PSEG Long Island is a subsidiary of New Jersey-based PSEG. It serves 1.1 million electricity customers across most of Suffolk and Nassau counties, and parts of Queens.