Several electric utility companies provide service in Lockport: National Grid, New York State Electric & Gas.
|Company||Shortname||Phone||Payment Phone||Emergency Phone||Operating Hours|
|National Grid||National Grid||(800) 642-4272||(888) 849-4310||(800) 867-5222||7:00 AM - 5:00 PM (Mon - Fri)|
|New York State Electric & Gas||NYSEG||(800) 572-1111||(888) 315-1755||(800) 572-1131||7:00 AM - 7:00 PM (Mon - Fri)|
You are moving in and do not know which utility to choose / corresponds to your address?
You can get information now on National Grid, New York State Electric & Gas by contacting their customer service and comparing their offers.
Once you have chosen your utility, It’s simple. Call the utility by dialing their customer service phone number and give :
- Your exact address (including your street address, unit number, city/town, and zip code)
- Your full name and contact information (phone number, email address)
- date of required activation.
Many electric utility companies require a security deposit to activate accounts for new customers, so you may also be asked for your Social Security Number (SSN) in order for National Grid to perform a credit check and determine whether you need to pay a security deposit.
Customer Service and Power Outage Response
National Grid is also available to answer questions about issues such as your electricity bill (rates, usage, savings). You can pay on the internet or on the phone, with your checking or savings account, by credit or debit card. You can also go to a authoriwed payment agent.