The electric utility company in Tonawanda is National Grid. Call (800) 867-5222 in the event of a power outage or electricity-related emergency.
Moving to Tonawanda and need to start electricity service with National Grid?
To activate an account with National Grid when you are moving to Tonawanda, simply call National Grid customer service at (800) 642-4272 (7:00 AM - 5:00 PM (Mon - Fri)). You will need to provide the following information:
- Your exact address (including your street address, unit number, city/town, and zip code)
- Your full name and contact information (phone number, email address)
- The date you require service (in other words, the date you move in)
Many electric utility companies require a security deposit to activate accounts for new customers, so you may also be asked for your Social Security Number (SSN) in order for National Grid to perform a credit check and determine whether you need to pay a security deposit.
National Grid Customer Service
Call National Grid customer service at (800) 642-4272 for answers to your questions and concerns relating to questions about your bill, how to change electricity suppliers, ways to save money on your power bills, and/or financial assistance.
National Grid bill pay
National Grid offers several payment options, which may include payment online, over the phone, in person, or through the mail, by check, bank account (checking/savings account), or by credit/debit card. Call (800) 642-4272 or check on their website to confirm the ways you can pay your bill.
Contact National Grid
National Grid emergency: (800) 867-5222
National Grid customer service: (800) 642-4272 (7:00 AM - 5:00 PM (Mon - Fri))
National Grid payment service: (888) 849-4310 (24/7)