If you are moving to the 78250 zipcode of San Antonio, we've got you covered for getting your electricity supply up and running. Find out everything you need to know about moving to San Antonio and starting up electricity service here!
Your Electric Utility
Electricity service is provided by CPS Energy in San Antonio. If you are moving to a new home in San Antonio, you will need to call CPS Energy at 210-353-2222 to request service. You can also request service online.
Activating Electricity Service
- CPS Energy will require the following information to activate your account:
- Your full name
- The date you require service
- Your address (street name and number, city, zipcode, apartment number if applicable)
- Government-issued identification (such as your social security number or drivers license)
If you are a new customer, CPS Energy may require you to pay a security deposit as well as an activation fee. You can find out more by calling CPS Energy customer services.
Questions About Your Electricity Service?
Call CPS Energy customer service at 210-353-2222 for questions about your electricity service, including questions about billing, payment, temporarily disconnecting/reconnecting service and any other information you require. You can also pay your bill over the phone by calling (877) 257-1172.
Who to Call for Power Outages in San Antonio
Call CPS Energy's outage line at (210) 353-4357, (or toll-free at (800) 870-1006) to report any unscheduled power outages. You will be prompted for your account number or service address and a phone number.
Moving Out of San Antonio?
If you are moving out of the 78250 zipcode in San Antonio to an area in Texas where electricity is deregulated, you will have to choose a retail electricity provider for your power supply. In that case, why not call us at 1 (832) 460-0233 for more information - we're friendly, and we'll be happy to provide you with the information you need to make the best choice for your electricity.